Stepping Stones

Stepping Stones Investment Properties, LLC

Privacy Policy

Last updated: June 28, 2026

Stepping Stones Investment Properties, LLC ("Stepping Stones," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, how long we keep it, and the choices you have. It applies to our website at ssinm.com, our resident portal at rent.ssinm.com, and our communications with you, including our SMS and text messaging program.

Information We Collect

We collect information that you provide to us and information needed to manage your tenancy, including:

  • Name and other identifying details.
  • Contact information, including your mobile phone number and email address.
  • Mailing address and property or unit details.
  • Lease and tenancy details, such as your lease terms, occupancy, and account history.
  • Payment information, processed securely through our payment provider. We do not store full card or bank account numbers on our own systems.

How We Use Your Information

We use the information we collect to:

  • Manage tenancies and administer leases.
  • Process rent and other payments through our payment provider.
  • Send account and property notifications, such as rent reminders, payment confirmations, maintenance updates, and secure sign-in links.
  • Respond to your questions and provide customer support.
  • Meet legal, tax, and regulatory obligations.

Mobile Information and SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of our SMS/text messaging program, your mobile phone number and your consent, is used solely to deliver the messages you have requested and is not sold, rented, or shared with any third parties or affiliates, except subcontractors strictly necessary to operate the messaging service (such as our SMS provider) or as required by law. Text-messaging opt-in data and consent are never shared with third parties for any other purpose.

SMS messaging

We send account and property notifications to our tenants by text message. For full details on our messaging program, including how to opt out and how to get help, please see our SMS Terms.

How We Share Information

We do not sell your personal information. We share information only with the service providers strictly necessary to operate our business, such as our payment provider and our SMS provider, and only to the extent needed to perform those services. We may also disclose information when required by law or to protect our legal rights. As stated above, mobile information and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure. Payment information is handled by our payment provider using industry-standard security. No method of transmission or storage is completely secure, but we work to protect your information at every step.

Data Retention

We keep your information only as long as needed to manage your tenancy, provide our services, and meet our legal, tax, and accounting obligations. When information is no longer needed, we take steps to securely delete or anonymize it.

Your Choices

You may update your contact information or ask questions about your data at any time by contacting us. You can opt out of text messages at any time by replying STOP to any message from us. Opting out of texts will not affect your tenancy, though it may change how we are able to send you certain notifications.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our services after an update means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy or your information, contact us at info@ssinm.com or 505.859.3837.